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Retail Cannabis Science and Sales Best Practices

Live Session

  • Time: 9:30 AM – 4:30 PM
  • Duration: 1 Day
  • Level of Training: Beginner | Intermediate | Expert
  • Mode of Delivery: Live, Interactive and Instructor-led
  • Fee: $699

Both Online and OnCampus training is available

*Recorded Program: (Duration: 8 Hours, Fee: $699)

Program Overview

Recreational sales of cannabis in private retail stores across Canada are regulated and licensed. It is a regulatory requirement to provide adequate training for all employees in retail sectors on Safe sales good practices (SGP) and regulatory requirements on cannabis sales.

Our programs are very interactive to learn and practices all good sale practices.

Attendees may interact with the class and lead trainers for more clarifications or concerns.

Program Offers

  • Register for 3 certificate programs at NACPT and get any one-day certificate training free
  • Attendees will be issued the certificate of completion at the end of the training program.

Additional Program Info

  • Program Module
  • Learning Outcomes
  • Job Opportunities
  • Who Should Attend

Program Module

  • Cannabis Plant Science for Retail Stores.
  • Safe sales good practices (SGP) of cannabis products through hands-on training.
  • Cannabis trends and retail knowledge to expand and evolve your business in the industry.
  • Make sure your front-line employees and management are up to date on the newest advancements in cannabis science and how it interacts with the human body.
  • Interactive learning method for problem-solving, customer service, and sales abilities in retail learning.
  • Customized training is available for different business entities.

Learning Outcomes

After successful completion of this course, students will be able to:

  • Current cannabis science and how it interacts with the body
  • Safety, laws, & regulations
  • Customer service and sales best sale practices
  • Safe handling, hygiene and store cleanliness and disinfection measures
  • The cannabis plant and products
  • Effective sale techniques
  • Responsibilities of Retailers
  • Corrective and Preventive Actions

Job Opportunities

  • Quality Assurance Person
  • Quality Assurance Associates
  • Quality Assurance Auditors
  • Sales Associates
  • Retail Professionals
  • Master Growers
  • Production Managers
  • Production Technicians
  • Packaging Technicians

Who Should Attend

  • Store managers
  • Retail licence holder
  • Licensed Producers
  • Quality Assurance Persons
  • Hiring Managers
  • Store Operators

Faculty of Cannabis Facility Management & Security

Dr. Tharshani Nishanthan

Regulatory and Quality Assurance, QAP

Dr. Tharshani Nishanthan is a highly skilled and accomplished professional with comprehensive expertise in quality assurance and regulatory affairs and a Ph.D. graduate from the University of Vermont, USA . She possesses a valid security clearance with Health Canada and is an approved Quality Assurance Person (QAP) under Cannabis Act/Cannabis Regulations.

More Detail

Testimonials

David McDonald

Graduate from Cannabis Master Grower Practices Certificate Program

The most potentially useful part of this program is the networking that was accomplished. Year 2020.

Khalil Thompson

Graduate from Pharmaceutical and Bio-pharmaceutical Clinical Research – Post-secondary Diploma

I was an MSc graduate from UOIT when I first came across NACPT while searching the internet for post-graduate courses in the pharmaceutical industry. I was intrigued by the Career Orientation Seminar which they were providing and decided to attend. The decision to attend this seminar changed my life. After meeting the staff and professors at NACPT I knew that this was an opportunity to learn from industry experts and gain essential information about the pharmaceutical industry. From the moment I arrived at NACPT as a new student I knew this college was different due to the individualized attention given to each student, the wealth of industry knowledge each professor provided and professionalism of the learning environment. The staff and professors were always welcoming and accommodating to my schedule as I was commuting from Kitchener. After graduating and participating in the NACPT Job Development Program, which helped me update my resume and interview skills, I was presented with many more job opportunities for employment. I would recommend this college to anyone looking to gain current and relevant skills training within the pharmaceutical industry. NACPT is truly a one of a kind learning environment. Year 2013.

Hired By Apotex Inc.

Position: Quality Assurance Manager, Manufacturing and Packaging

Mousumi Sur

Graduate from Pharmaceutical Formulation and Validation Technology Post-secondary Program

NACPT College is an excellent college. All Instructors and program coordinators are very helpful. Instructors are knowledgeable and have an excellent insight of course. Courses are designed as per current industry standards. I was already on the job when I joined the college. I came to the college to upgrade my knowledge on validation. I received thorough knowledge and current guidelines on validation. This course helps me to succeed in the job. Year 2016.

Hired by Apotex Inc.

Position: Technologist Formulation Development

Cindy

Graduate from Cannabis Plant Science Certificate Program

The program is very informative and very helpful, covering all the quality perspectives, including validation and quality control. Year 2018.

Ravi Chandiran

Graduate from Quality Assurance for Cannabis Certificate Program

I found it really that the technical writing was in particular adapted to the medical cannabis sector with appropriate assignments to enhance the learning experience . All the questions were answered in a very professional manner to give insight into processes applied to medicinal cannabis sector. Year 2018.

Suraj Vijayaraj

Graduate from Pharmaceutical & Bio Pharmaceutical Clinical Research  – Post-secondary Diploma

The college management helped me in acquiring a job with help of NACPT instructors, whose reference was much needed in the process. It helped me a lot in the long run as an international student to establish myself socially and professionally. Year 2017.

Hired by Shoppers Drug Mart

Position: Merchandiser

 

Pradha Muruganathan

Graduate from Pharmaceutical & Bio Pharmaceutical Clinical Research – PG Diploma

It is with great pride that I draft this letter of appreciation to North American Institute of Pharmaceutical Technology (NACPT) in acknowledgement of their immense support and guidance from the onset of my training phase to my entry into the pharmaceutical industry. During 2012, I had enrolled in the Pharmaceutical and Bio-pharmaceutical Clinical Research, one of the Post-Degree Diplomas offered at NACPT. The program was designed exceptionally well to accommodate academic teaching with hands-on training experiences, through which I had enriched my understanding of the pharmaceutical industry and all the regulatory bodies that govern it. Each class was conducted by industrial experts who brought interesting insights into current and best practices within the industry. Apart from the quality – hands on training I had attained, NACPT had also helped me get a government grant in support of my work term, and also supplemented with a scholarship of $ 3000. I have also had the opportunity to work at NACPT as a Program Coordinator (co-op position), which allowed me to further strengthen my leadership and interpersonal skills. Most importantly, NACPT had set itself apart by building partnerships with various pharmaceutical companies and inviting them for on-campus hiring. It was truly a great experience and one of the greatest rewards was the number of job opportunities that had come my way upon completion of the program. Last but not the least, NACPT helped me to build confidence and prepared me thoroughly for all the interviews I had to face! As I begin a new journey within the pharmaceutical industry, I will cherish each memorable moment at NACPT for a lifetime! My hearty thanks to the dean of the department and all the instructors once again for all that you have done to help me begin a new chapter in my life. Year 2012.

Hired by Sanofi Pasteur

Position: Advanced Technician Downstream

Nathanial Stonefish

Graduate from Cannabis Responsible Person Certificate Program

Hearing all the requirements a responsible person has was eye-opening. Glad to had a walk-through on the process it would take to become one. Year 2021.

Dan Pobojewski

Graduate from Cannabis Master Grower Practices Certificate Program

It was good! Year 2020.

Aaron Pagliaro

Graduate from Pharmaceutical & Biotechnology Advanced Diploma Program

At NACPT, I learned the necessary knowledge and skills to obtain my first position in my career in validation. At NACPT it felt like a small community and all the staff and instructors were very helpful in my studies and career growth. NACPT helped me gain the knowledge and skills required for the pharmaceutical industry which gave me confidence in the interview process during my job search. I would recommend this program to anyone who is looking to gain experience in the pharmaceutical or related industries because it provides the base roots knowledge and skills required to be successful in this industry. Year 2014.

Hired By Canadian Blood Services

Position: Validation Associate

Nora Samuel

Graduate from Industrial Cannabis Production Technology Post-secondary Diploma

The Industrial Cannabis Production Technology advanced diploma program is a very technology-driven training program that helped me learn about cultivation and extraction techniques as per Health Canada regulatory requirements, quality, and all other related concepts to secure a position in a leading Cannabis Company. I will recommend this comprehensive program to anyone who wants to develop a career in the cannabis space or start a cannabis business on their own.

Atiyatul Qadeer

Graduate from Pharmaceutical and Biotechnology Advanced Diploma

After an exhaustive search for a suitable job, when I attended the counselling session at NACPT, I realized that this is the place I have been looking for to upgrade my skills in order to establish my career in the Industry. Not only did the college administration facilitate easier fulfillment of the financial requirements but also they offered great flexibility in the schedule making it comfortable to attend all the classes. The instructors were always ready to clarify our doubts and provided in-depth knowledge of the subject. I found the “Modern Technology” program quite comprehensive, well planned and well-taught and I would recommend it to all the new science graduates seeking to enter the pharmaceutical industry. The college also provided great assistance in finding jobs after completion of the program. I am truly grateful to the director of NACPT and the whole team for their tremendous support, help and guidance which enabled me to go through the hiring process successfully. I wish them all the success in the future. Year 2015.

Hired By Apotex Inc.

Position: QC Chemist

Perihan Abdel Meguid

Graduate from Pharmaceutical Quality Control & Quality Assurance – Diploma Program

Extremely helpful staff with a great family like atmosphere! Staff and classes are extremely accommodating for individuals and everyone is always willing to help. Courses are very informative given by industrial experts who give you an idea of what’s the latest in the industry. After completion of the course, the staff continue with their never ending support and do their best to help prepare you for the interviews, and help with resume and cover letter writing. Overall I had an excellent experience at NACPT and would recommend it for anyone looking for a career change. Year 2016.

Hired by Apollo Health and Beauty Care

Position: QA Document Auditor

Samir Aghabab

Graduate from Quality Assurance for Cannabis Certificate Program

I honestly think your staff did an amazing job as well as the extended classes shows your dedication to helping each student. Year 2018.

Tyler Harrison

Graduate from Industrial Cannabis Production Technology Post-secondary Diploma

This school was great it gave me all the skills, knowledge and resources to get into the competitive cannabis industry. The school enabled me to work full time and still complete my education. I am now working as an assistant master grower for an LP and I am as happy as can be. Thanks to all the amazing professors and big thanks to Rathi for everything you have done to assist in my success. Truly thankful!

Michael Lewis

Graduate from Cannabis Facility Management and Security Certificate

Facility management was an eye-opener of things like supply and demand, economy, and overall cost. The difference between things you want and the things you need. Year 2021.

Baskaran Kandasamy

Graduate from Pharmaceutical & Biotechnology Advanced Diploma Program

NACPT helped me to modify my resume and search for available positions. I will recommend this program and college (NACPT) to my friends. Year 2012.

Hired By CLM Industrial Polymers

Position: Research and Development

Ramesh Jagannathan

Graduate from Pharmaceutical & Biotechnology Advanced Diploma Program

I joined NACPT as a student this year and enrolled in a course titled “Industrial Pharmaceutical & Bio-Pharmaceutical Modern Technology”. It is an excellent program for students who wish to enter the pharma industry and professionals who are already serving the pharma industry. The main reason being that this program content is very carefully tailored to cater the needs of the pharma industry. It covers GMP, GLP, Validation (process, cleaning, packaging), Regulatory Affairs, Technical writing and important techniques such as GC & HPLC. I love this program, as it covers almost all the aspects of the pharma industry. All the instructors are stalwarts of the pharma industry and they teach the essential needs of the industry. Moreover, hands-on training is provided on important techniques (GC, HPLC). I strongly recommend NACPT for students & professionals to choose the required course program and wish them a good future in their careers. Year 2017.

Hired by SGS Canada

Position: Analyst

Sheri Norman

Graduate from Cannabis Master Grower Practices Certificate Program

Amazing instructors and network availability. Good information. Year 2020.

Paul DaSilva

Graduate from Quality Assurance for Cannabis Certificate 

This was very helpful and informative. The teachers were great as well. Year 2021.

Subagini Baskaran

Graduate from Pharmaceutical & Biotechnology Advanced Diploma Program

Two months ago, I came to know about NACPT while browsing through the internet. I enrolled in the program soon after and liked the environment because you learn everything through a practical approach. Their teaching methods make it easy to understand the content. NACPT further helped me with my interview skills and I got the job before I finished the program. The professors are highly qualified and they are all from the pharmaceutical/ bio-pharmaceutical industry. The unique thing about this college is that the professors cover the essential content that you need to know for the pharmaceutical related job Two months ago, I had come to know about NACPT while browsing through the internet. I enrolled in the program soon after, and liked the environment, because you learn everything through a practical approach. Their teaching methods make it easy to understand the content. NACPT further helped me with my interview skills and I got the job before I finished the program. The professors are highly qualified and they are all from the pharmaceutical/bio-pharmaceutical industry. The unique thing about this college is that the professors cover the essential content that you need to know for the pharmaceutical related job market. NACPT is different from other colleges in many ways, including the short, fast track and in-depth programs. We also get special individual attention in terms of hands-on training, job searching and connections within industries. I also received a $2000 scholarship from NACPT for my program. I strongly recommend NACPT to other students because of the excellent teaching environment, coaching techniques, job assistance service and more. Year 2011.

Hired by Lynden International Logistics

Position: QPIC/QA Coordinator

 

Hozefa Karodiya

It was nice to attend the workshop for process-related validation for cannabis. I have experience with the validation process but here I came to know more about the process validation and with cannabis, it was new for me. It was an excellent experience with this two days workshop. I got great information. Year 2020.

Lavanya Asogamoorthy

Graduate from Pharmaceutical & Biotechnology Advanced Diploma Program

I found out about NACPT through a referral. NACPT helped me make a career move into the pharmaceutical industry, especially validation practice. The college is very unique in providing only the knowledge about good practices, lab skills, and the entire process of drug manufacturing but actual training with the visualization of the equipment required in critical processes. The college has industrial experts as professors allowing the students to be up-to-date and current on the subject matter. NACPT helped me find a career through the program which included additional job assistance, sessions on resume building, interview skills, and social media updates. Year 2015.

Hired By Apollo Health and Beauty Care

Position: Document Reviewer

Owen Mitchell

Graduate from Quality Assurance for Cannabis Certificate Program

Helped reinforce concepts and helped me to visualize. It gave me a better idea of what to expect in the Cannabis Industry. Year 2019.

Quality Assurance Associate at Sevenleaf.ca

Anthony Chung-Yeung Leung

Graduate from Quality Assurance for Cannabis Certificate 

Excellent program with great insight into the industry and in-depth knowledge grasped by the end of the course. Information was delivered in a clear and understandable manner. Year 2021.

Dominic Schiavone

Graduate from Cannabis Master Grower Practices Certificate Program

Great course good teacher! Thank you Mr.Ousman!  I learned new things! Very nice professional team; always ready to help! I am very happy that I have been in the Master Grower training class! Year 2021

Company: Alphaleaf

Position: Production Personnel

Martin Depta

Graduate from Industrial Cannabis Production Technology Post-secondary Diploma

A great College with excellent staff. The Dean of the college Rathi Param is always motivating students to get the experience they need to move their career forward. Taking the Industrial Cannabis Production program helped me get a job in the industry and gave me the tools I need to think of my own business ideas.

Nathanial Stonefish

Graduate from Cannabis Master Grower Practices Certificate 

They provided a vast understanding of different methods of cultivation. Along with an understanding of regulations and requirements that need to be met. Year 2021.

Stephen Fitzgerald

Event – Cannabis Career Opportunities 

I enjoyed the presentation given by the director very clearly, and I received the message well and was informed by the information given on the slides and sheets. Year 2019.

Marcin Mista

Graduate from Cannabis Master Grower Practices Certificate Program

For me, as a person that never grow, everything was very clear, and I liked this master grower program a lot! I found out many new things that I never knew about, and I was really very interested about all the material he discussed. Year 2020.

Jose O. Cifuentes

This workshop provided great insight and information. The instructor was great. Year 2019.

Amy Liam

Graduate from Cannabis Quality Control and Quality Assurance Post-secondary Diploma

I found the Cannabis Quality Control and Quality Assurance advanced diploma program covers all the quality assurance systems, analytical testing requirements, various technical procedures, cannabis testing instrumentation such as HPLC, GC-MS, Dissolution Apparatus, Chem Station Software, and etc. Currently, I am using all the skills that I learned from this great program!

Sanket Phadke

Graduate from  Pharmaceutical Quality Control and Quality Assurance Diploma Program

I would recommend this program to my friends! It is very good for international students. NACPT helped me to prepare my resume and during my job application process. The program which I enrolled in NACPT is really amazing to go into the pharmaceutical field. All the instructors are highly qualified and are knowledgeable. Last but not least the Director is the most amazing person I ever met here in Canada. Thank you for all your help. Year 2013.

Hired By Sanofi Pasteur

Position: Advanced Technician Upstream

Lavanya Asogamoorthy

NACPT helped me find a career through the program which included additional job assistance, sessions on resume building, interview skills, and social media updates. Year 2015.

Nathanial Stonefish

Graduate from Quality Assurance for Cannabis Certificate 

Seeing how strict the regulations are within facilities is satisfying as a recreational consumer. Year 2021.

Meena Luxmanan

Graduate from Pharmaceutical and Biotechnology Advanced Diploma

After completing my Bachelor of Science at University of Waterloo, I came straight to North American College of Pharmaceutical Technology. I had a lot of uncertainty about my future. However, the instructors at North American College of Pharmaceutical Technology were very welcoming and approachable. I strongly believe the coaching and guidance I received here not be comparable to other schools. The one-on-one coaching and availability of instructors for extra hours was very useful in learning the course material. The instructors were all industrial experts, with years of pharmaceutical working experience and were very compassionate about passing their knowledge onto fresh minds. I worked closely with the school for job assistance and interview preparation. I got two interviews through North American College of Pharmaceutical Technology which refined my interview skills and they allowed me to use their name for reference purposes. Plus, I appreciated the $2000 scholarship and the financial assistance I received from North American College of Pharmaceutical Technology. With the practical knowledge I gained here, I can surely say that now I am prepared to achieve success and build a career on my own, Year 2011.

Hired By Pharmaceuticals of Canada

Position: QA/QC Compliance Analyst

Maha Mutshar

Graduate from Cannabis Quality Control and Quality Assurance Post-secondary Diploma

NACPT Pharma College is a great institution to learn all the skills that you need for Pharma and Cannabis industries through high-quality education and hands-on training for lab testing. I have completed my Cannabis QA, QC Diploma Program and I got my full-time job in Cannabis Industry, so I would like to thank all the great professors for helping me to get success.

S M Khairul Islam

Graduate from Pharmaceutical and Bio-pharmaceutical Advanced Diploma

I first heard about NACPT at a job fair, but at that time I was confused about the modern technology program offered by NACPT. After a couple of discussions with the director, I got the real scenario of the program. I am really satisfied with the cooperation given by NACPT to build up my confidence level to face job interviews. By taking the modern technology program, I have gathered the power of knowledge about the pharmaceutical industry. NACPT gave me guidelines from time to time to update my resume as per job requirements. I would like to thank all my instructors and especially to the director of NACPT who gave me lots of coaching during various interview processes. I wish success to all the students of NACPT, Year 2012.

Hired By Automatic Coating Limited

Position: QA Inspector

Niruparajh Arunakirinathen

Graduate from Pharmaceutical Quality Control and Quality Assurance Diploma Program

NACPT helped me to understand the real Canadian industry world and helped me a lot to take interviews. Year 2014.

Hired By Gray Lea Co-op Ltd

Position: QC Technician

Sivasankari C.

Graduate from Cannabis Plant Science Certificate Program

The entire session is informative. Mr. Gavyd and Mr. Louis were very patient and addressed each one of our questions in a detailed manner. Dr. Steve’s presentation was very detailed and informative. Thanks, dean for arranging these speakers. Would highly recommend this program to everyone. Year 2018.

Manika Sharma

Graduate from Cannabis Quality Control and Quality Assurance Post-secondary Diploma

NACPT Pharma College provided a tremendous boost to my career and connected my educational background with the booming cannabis industry. I was a scientist back home and was new to Canada. NACPT strengthen my skills and bridge my practical knowledge in Plant Biotechnology and me to navigate into this new cannabis industry. I am really thankful to NACPT Director and staff to make this happen and I highly recommend this college to everyone… there is something there for everyone.

Rosa Jerez

Graduate from Quality Assurance for Cannabis Certificate 

This program was very detailed and specific. The teachers took their time explaining every single step throughout from beginning to end. The attention to detail is very good and very patient with all students. Year 2021.

Nathanial Stonefish

Graduate from Cannabis Facility Management and Security Certificate

Learning where and what municipality you choose to operate in can have an outcome on success was good material to cover. Year 2021.