Retail Cannabis Science and Sales Best Practices

Live Session

  • Time: 9:30 AM – 4:30 PM
  • Duration: 1 Day
  • Level of Training: Beginner | Intermediate | Expert
  • Mode of Delivery: Live, Interactive and Instructor-led
  • Fee: $699

Both Online and OnCampus training is available

*Recorded Program: (Duration: 8 Hours, Fee: $699)

Program Overview

Recreational sales of cannabis in private retail stores across Canada are regulated and licensed. It is a regulatory requirement to provide adequate training for all employees in retail sectors on Safe sales good practices (SGP) and regulatory requirements on cannabis sales.

Our programs are very interactive to learn and practices all good sale practices.

Attendees may interact with the class and lead trainers for more clarifications or concerns.

Program Offers

  • Register for 3 certificate programs at NACPT and get any one-day certificate training free
  • Attendees will be issued the certificate of completion at the end of the training program.

Additional Program Info

  • Program Module
  • Learning Outcomes
  • Job Opportunities
  • Who Should Attend

Program Module

  • Cannabis Plant Science for Retail Stores.
  • Safe sales good practices (SGP) of cannabis products through hands-on training.
  • Cannabis trends and retail knowledge to expand and evolve your business in the industry.
  • Make sure your front-line employees and management are up to date on the newest advancements in cannabis science and how it interacts with the human body.
  • Interactive learning method for problem-solving, customer service, and sales abilities in retail learning.
  • Customized training is available for different business entities.

Learning Outcomes

After successful completion of this course, students will be able to:

  • Current cannabis science and how it interacts with the body
  • Safety, laws, & regulations
  • Customer service and sales best sale practices
  • Safe handling, hygiene and store cleanliness and disinfection measures
  • The cannabis plant and products
  • Effective sale techniques
  • Responsibilities of Retailers
  • Corrective and Preventive Actions

Job Opportunities

  • Quality Assurance Person
  • Quality Assurance Associates
  • Quality Assurance Auditors
  • Sales Associates
  • Retail Professionals
  • Master Growers
  • Production Managers
  • Production Technicians
  • Packaging Technicians

Who Should Attend

  • Store managers
  • Retail licence holder
  • Licensed Producers
  • Quality Assurance Persons
  • Hiring Managers
  • Store Operators

Faculty of Cannabis Facility Management & Security

Dr. Tharshani Nishanthan

Regulatory and Quality Assurance, QAP

Dr. Tharshani Nishanthan is a highly skilled and accomplished professional with comprehensive expertise in quality assurance and regulatory affairs and a Ph.D. graduate from the University of Vermont, USA . She possesses a valid security clearance with Health Canada and is an approved Quality Assurance Person (QAP) under Cannabis Act/Cannabis Regulations.

More Detail


Maha Mutshar

Graduate from Cannabis Quality Control and Quality Assurance Post-secondary Diploma

NACPT Pharma College is a great institution to learn all the skills that you need for Pharma and Cannabis industries through high-quality education and hands-on training for lab testing. I have completed my Cannabis QA, QC Diploma Program and I got my full-time job in Cannabis Industry, so I would like to thank all the great professors for helping me to get success.

Erik Chrons

Graduate from Cannabis Fundamentals and Retail Certificate Program

Went in with limited knowledge and came out feeling like my sales will be a lot better now I’m more comfortable now that I understand my products.

Francesco Baafunno

Graduate from Industrial Cannabis Production Technology

The service was awesome, the delivery was perfect even in transition times such as the beginning of the pandemic. The preparation of the professors is practical and adequate, not only theoretical. My experience with NACPT was wonderful, fellow students, staff management, were always available to promptly help me out with any need. The preparation and the programs are exactly what the industry is looking to acquire so the career opportunities are immediate. I recommend to any student also International to attend NACPT programs to be prepared for the venues in the industry.

Position: Master Grower/QA Consultant/Business Developer 

Rachel Lyza

Graduate from Preventive Control Plans Certificate Program

Lecture was good, including the nutritive value of food, nutrition facts table and how it impacts on the treatment of diseases especially cannabis edibles for medical purposes. HACCP analysis was very good with details, overall. Year 2019.

Nutrition Manager, Canadian Society of Nutrition Management


The instructor is very thorough, charismatic, and engaging. He was able to make the course very easy to understand and enjoyable to learn.

Jose O. Cifuentes

This workshop provided great insight and information. The instructor was great. Year 2019.

Dan Pobojewski

Graduate from Cannabis Master Grower Practices Certificate Program

It was good! Year 2020.

David Limacher

Graduate from Quality Assurance for Cannabis Certificate 

The course was well presented with excellent instructors who possess great skills in providing real-world examples. The course materials are excellent and will be great for future references. This course will be beneficial to our organization. Thank you for putting on a great course. I learned a lot and plan on putting what I learned into action. I will proudly refer other people interested in cannabis courses to NACPT. Year 2021.

Nav Sidhu

Graduate from Preventive Control Plans for Cannabis Certificate Program

Very good starting point for PCP. Year 2019.

Manager – Quality Assurance & Regulatory Affairs, Motif Labs

Leonardo Castillo

Graduate from Cannabis Fundamentals and Retail Certificate Training

As an experienced bud tender, I found the information to be extremely informative. As the cannabis industry continues to grow we need to be more and more informed and having a course in this can allow many people to properly learn about the benefits and negative effects of cannabis.

Niruparajh Arunakirinathen

Graduate from Pharmaceutical Quality Control and Quality Assurance Diploma Program

NACPT helped me to understand the real Canadian industry world and helped me a lot to take interviews. Year 2014.

Hired By Gray Lea Co-op Ltd

Position: QC Technician

Nazeem Shamsuddin

Graduate from Pharmaceutical & Biotechnology Advanced Diploma Program

Taking the program at NACPT has given me the relevant pharmaceutical knowledge and experience that gave me further opportunity to have a great start to my career move in Validation. The hands on experience with in-process test equipment and analytical instruments were vital in understanding the concepts and process as well. The career support at NACPT is impeccable and provides students with the necessary support, advice and guidance to be successful in the life career domains. I am excited to announce the job offer from Apotex! I wanted you to be the first person to know this. I have every reason to believe your excellent support helped me to seal the deal. I was very fortunate to have learned a great deal from you, and I am deeply grateful to you. I know it takes a great deal of time to provide a good reference, and I deeply appreciate your kindness. I will do my best to deserve your confidence. Thank you very much.

Hired By Apotex Inc.

Position: Coordinator, Process Validation

Atiyatul Qadeer

Graduate from Pharmaceutical and Biotechnology Advanced Diploma

After an exhaustive search for a suitable job, when I attended the counselling session at NACPT, I realized that this is the place I have been looking for to upgrade my skills in order to establish my career in the Industry. Not only did the college administration facilitate easier fulfillment of the financial requirements but also they offered great flexibility in the schedule making it comfortable to attend all the classes. The instructors were always ready to clarify our doubts and provided in-depth knowledge of the subject. I found the “Modern Technology” program quite comprehensive, well planned and well-taught and I would recommend it to all the new science graduates seeking to enter the pharmaceutical industry. The college also provided great assistance in finding jobs after completion of the program. I am truly grateful to the director of NACPT and the whole team for their tremendous support, help and guidance which enabled me to go through the hiring process successfully. I wish them all the success in the future. Year 2015.

Hired By Apotex Inc.

Position: QC Chemist

Aaron Pagliaro

Graduate from Pharmaceutical & Biotechnology Advanced Diploma Program

At NACPT, I learned the necessary knowledge and skills to obtain my first position in my career in validation. At NACPT it felt like a small community and all the staff and instructors were very helpful in my studies and career growth. NACPT helped me gain the knowledge and skills required for the pharmaceutical industry which gave me confidence in the interview process during my job search. I would recommend this program to anyone who is looking to gain experience in the pharmaceutical or related industries because it provides the base roots knowledge and skills required to be successful in this industry. Year 2014.

Hired By Canadian Blood Services

Position: Validation Associate


Overall the workshop was well-structured and organized which allowed us to get more information that we needed. What I liked most was the way how they (speakers) engaged in the seminar. I am so grateful to attend this workshop. Thank you so much. Keep on! Year 2018

Ramesh Jagannathan

Graduate from Pharmaceutical & Biotechnology Advanced Diploma Program

I joined NACPT as a student this year and enrolled in a course titled “Industrial Pharmaceutical & Bio-Pharmaceutical Modern Technology”. It is an excellent program for students who wish to enter the pharma industry and professionals who are already serving the pharma industry. The main reason being that this program content is very carefully tailored to cater the needs of the pharma industry. It covers GMP, GLP, Validation (process, cleaning, packaging), Regulatory Affairs, Technical writing and important techniques such as GC & HPLC. I love this program, as it covers almost all the aspects of the pharma industry. All the instructors are stalwarts of the pharma industry and they teach the essential needs of the industry. Moreover, hands-on training is provided on important techniques (GC, HPLC). I strongly recommend NACPT for students & professionals to choose the required course program and wish them a good future in their careers. Year 2017.

Hired by SGS Canada

Position: Analyst

Manika Sharma

Graduate from Cannabis Quality Control and Quality Assurance Post-secondary Diploma

NACPT Pharma College provided a tremendous boost to my career and connected my educational background with the booming cannabis industry. I was a scientist back home and was new to Canada. NACPT strengthen my skills and bridge my practical knowledge in Plant Biotechnology and me to navigate into this new cannabis industry. I am really thankful to NACPT Director and staff to make this happen and I highly recommend this college to everyone… there is something there for everyone.

Tyler Harrison

Graduate from Industrial Cannabis Production Technology Post-secondary Diploma

This school was great it gave me all the skills, knowledge and resources to get into the competitive cannabis industry. The school enabled me to work full time and still complete my education. I am now working as an assistant master grower for an LP and I am as happy as can be. Thanks to all the amazing professors and big thanks to Rathi for everything you have done to assist in my success. Truly thankful!

Rosa Jerez

Graduate from Quality Assurance for Cannabis Certificate 

This program was very detailed and specific. The teachers took their time explaining every single step throughout from beginning to end. The attention to detail is very good and very patient with all students. Year 2021.

Lorrein Muiruri

An additional unique advantage at NACPT was that the classes were intimate and hence easy to relate to each other as students and more to our instructors. Year 2013.

Samir Aghabab

Graduate from Quality Assurance for Cannabis Certificate Program

I honestly think your staff did an amazing job as well as the extended classes shows your dedication to helping each student. Year 2018.

Noah Johnston

Graduate from Cannabis Master Grower Practices Certificate Program

Excellent teachers. Worth every penny! Year 2020.

Lavanya Asogamoorthy

NACPT helped me find a career through the program which included additional job assistance, sessions on resume building, interview skills, and social media updates. Year 2015.

Sivasankari C.

Graduate from Cannabis Plant Science Certificate Program

The entire session is informative. Mr. Gavyd and Mr. Louis were very patient and addressed each one of our questions in a detailed manner. Dr. Steve’s presentation was very detailed and informative. Thanks, dean for arranging these speakers. Would highly recommend this program to everyone. Year 2018.


It was useful for clarity on the cannabis space. I learned a lot about what job roles and opportunities are available in the cannabis industry. Year 2019.

Olivia Brown

Graduate from Quality Assurance for Cannabis Certificate Program

I am absolutely honored to have been under your study. You have shown me what a graceful, knowledgeable, highly educated woman in a leadership role acts like. I cannot wait to continue my education with your business. Your integrity and the fact that you risked your reputation and career to help improve and set standards for the cannabis industry is astounding. Thank you. Year 2019.

CEO at Professional Cannabis Consulting Inc.

Luis Hoxha

Graduate from Preventive Control Plans Certificate Program

I compliment this pharma college for structuring this set of programs to deliver the very needed knowledge towards this amazing industry that is about to thrive. My compliments to the director and her amazing team for their professionalism. Year 2018.

Master Grower at Medz Cannabis inc.

Najib Warsi

The training was very inspirational, energizing bringing lots of ideas, with both substantial and in depth knowledge. Year 2014.


Very useful and very detailed. I enjoyed learning from the instructor very much.

Vaishali Bharucha

Graduate from Pharmaceutical & Biotechnology Advanced Diploma Program

Great pharmaceutical college. NACPT provided me with the knowledge required to succeed in the pharma industry. The program I was enrolled in was Modern Technology. The program provided me with the knowledge, skills, and resources necessary to obtain employment in industry and to succeed at my job. I would like to thank all the staff and instructors for their hard work, dedication, and support. Year 2015.

Hired By Menasha Packaging

Position: Quality Coordinator

Dominic Schiavone

Graduate from Cannabis Master Grower Practices Certificate Program

Great course good teacher! Thank you Mr.Ousman!  I learned new things! Very nice professional team; always ready to help! I am very happy that I have been in the Master Grower training class! Year 2021

Company: Alphaleaf

Position: Production Personnel

Agnes Yu Lin

Graduate from Cannabis Fundamentals and Retail Certificate Program

Helpful and useful information. Learned a lot behind cannabis and its effects. This will be extremely useful for my workplace.

Dan Jin

Graduate from Quality Assurance for Cannabis Certificate 

Very informative and comprehensive. Thank you. Year 2021.

Chitra Rao

Graduate from Pharmaceutical & Biotechnology Advanced Diploma Program

I will be forever thankful to NACPT. They delivered what they promised, in a professional manner. The teaching staff was very competent and helpful. I am particularly appreciative of the Director, who became a friend, philosopher, and guide. Most importantly, the learning and experience made me job ready, and I am already getting the benefit soon after completing the course. Year 2016.

Hired By Medical Cannabis Sector Company

Position: Quality Assurance

Camille A. Thorpe M.Sc.

Graduate from GMP and GCP Certificate Program

I like the fact that the program was flexible and class sizes were small. It’s a program you could pursue while working full- or part-time, and it’s very easy to ask questions or get clarifications on issues. I think there are a lot of colleges that don’t really provide the knowledge in exchange for the money invested by students, which makes people wary of attending private colleges. However, I got the knowledge that was promised from NACPT. For new science graduates with no industrial experience, it is helpful to learn about the GMP, GLP etc. standards which are essential to the pharmaceutical industry and are not taught in most university science programs. Year 2010.

Hired By Teva Canada

Position: Analytical Chemist

Nathanial Stonefish

Graduate from Quality Assurance for Cannabis Certificate 

Seeing how strict the regulations are within facilities is satisfying as a recreational consumer. Year 2021.

Arundati Dandapani

Graduate from Preventive Control Plans for Cannabis Certificate Program

The case studies and examples shared along with the dean’s much disciplined expertise really elevated our understanding of the quality control we need to be concerned about at every stage of the cannabis supply chain order to meet the highest international standards in a post-legalization world. A cross sectoral understanding of pharmaceutical and food service industries really enhanced the foundation of this course. Year 2019.

Wesal Sewulih

Graduate from Cannabis Plant Science Certificate Program

It is a great opportunity for me to attend this workshop. I really enjoyed. Thanks!

Zana Gabriel Gordon

Graduate from Cannabis Fundamentals and Retail Certificate Training

Yes everyone involved with the cannabis industry should have this basic or more informative/in depth training in order to familiarize themselves with background knowledge. Hands on/visual interactions would be a nice addition to the course.

Chandresh Vyas

Graduate from Quality Assurance for Cannabis Certificate Program

I worked in the pharmaceutical industry and I was looking for a career change in the cannabis industry. Excellent QA training and I appreciate the insightfulness of the requirements. Thank you, instructors, for sharing your “life experience” in the pharma/GMP/cannabis field. I truly admire your professionalism. Right after the completion of the QA training, I landed in a QA lead role in a leading cannabis company. Year 2019.

Quality Assurance Manager

Najib Warsi

Graduate from Pharmaceutical Quality Control and Quality Assurance Diploma Program

I have found NACPT very professional and a college meeting the current industry requirements and standards. The instructors are very knowledgeable and are from the industry. The unique thing about NACPT is that it provides instruction and training that is applicable to practical life. I will definitely recommend NACPT to anyone who wants to upgrade and enhance their quest for knowledge. Year 2014.

Formulary and Drug & Health Benefits Development Professional

Position: Independent Consultant

Chitra Rao

Graduate from Cannabis Master Grower Practices Certificate Program

Very informative session. Good group discussion from other colleagues from industry. Year 2020.

Laboratory Technologist

César Urbizo-Vivas

Graduate from Pharmaceutical Formulation & Validation Technology

I’m absolutely satisfied with the educational services and grateful for all the support received from the college to get my job, thanks for the references and the letter. What I found unique is the personalized support. Yes, I’ll strongly recommend it because this program opened the doors in the pharma industry for me. Year 2020.

Hired by Apotex

Position: Production Technician

Cesar Urbizo

Before the training I didn’t know anything about validation in process, packaging and sanitation. Personally I learned a lot about this topic and realized the importance of it. I consider it very interesting. Year 2020.

Hadi Mehrgan

Graduate from Pharmaceutical Quality Control Quality AssuranceDiploma Program>

I am a newcomer to Canada, and a Ph.D. holder. I was a professor back in my country. I came to Canada with a lot of expectations. But, I could not find any related jobs within my profession. Hence, I enrolled in a program provided by NACPT 4 months ago, and am currently working in a leading pharmaceutical company, as a formulator. NACPT provided a lot of help and training for me to get this job. Year 2010.

Hired by Apotex Inc.

Position: Formulation Chemist

Marcin Mista

Graduate from Cannabis Master Grower Practices Certificate Program

For me, as a person that never grow, everything was very clear, and I liked this master grower program a lot! I found out many new things that I never knew about, and I was really very interested about all the material he discussed. Year 2020.