Post Secondary Diploma Pathway
Follow a structured learning experience focused on the knowledge and practices described for this program.
Post Secondary Diploma • Healthcare Administration
Medical Office Administration
Prepare for organized, confidential, and patient-centred administrative work in medical and healthcare office environments.
Prepare for Career Opportunities with Medical Office Administration
Program delivery and scheduling depend on the selected intake. Refer to the current Program details above and confirm availability with Admissions.
Prepare for organized, confidential, and patient-centred administrative work in medical and healthcare office environments.
The training connects professional patient service with confidential records, scheduling, billing awareness, correspondence, and organized office workflow.
Award Winning Career College in Health Care
What this program can offer
Program Benefits and Learning Experience
Program-Specific Topics
Build understanding through focused lessons covering the core themes, terminology, workflows, and documentation of the subject.
Industry Context
Connect the training with the expectations, responsibilities, and quality practices encountered in relevant workplaces.
Applied Learning
Work through guided examples, scenarios, records, and problem-solving activities appropriate to the program topic.
Flexible Delivery
Available delivery formats and schedules depend on the selected intake and are shown in the current Program details.
Understand the focus and learning context
Program Overview
At NACPT Pharma College, our expert faculty bring real-world knowledge to the classroom. The program emphasizes experiential learning through intensive training, industry workshops, guest speaker sessions, and hands-on projects 6ensuring students are thoroughly prepared to thrive in the Medical Office Administration field.
JOB ASSISTANCE PROGRAM (OPTIONAL)
NACPT offers a unique Job Assistance Program exclusively for its graduates. This optional program provides one-on-one support from industry professionals, helping graduates maximize their job opportunities in today9s competitive market.
As part of the program, NACPT9s Career Development Team offers personalized services, including:Resume tailoring for specific roles, Interview preparation and mock interviews,Industry expert connections, Access to exclusive, hidden job opportunities, and Professional references for completed projects. Participants will also have opportunities to network with NACPT alumni currently employed in the pharmaceutical and related sectors.
This Job Development Program is designed to help students build a strategic career plan with guidance from seasoned professionals. Please note that participation in the program is optional and not a requirement for graduation. Learn More.
Skills Acquired
A comprehensive skill set is developed in the following areas through this program:
- Appointments and scheduling
- Clinical and medical procedures
- Medical terminologies
- Stress management
- Medical Office Software
- Registration of patients and maintain their records
- How to complete patients’ forms, documents, and case histories
- How to do insurance and other claim forms
- OHIP billing
- Initiate and maintain confidential medical files and records
- Order supplies and maintains inventory
- Establish and maintain office procedures and routine
This program is Approved as a vocational program under the Ontario Career Colleges Act, 2005
Core topics for this program
What You Will Learn
Medical Office Workflow
Support appointments, referrals, records, correspondence, forms, supplies, and day-to-day coordination.
Patient Communication
Practise respectful reception, telephone, email, service recovery, and appropriate escalation.
Health Records and Privacy
Handle confidential information, document accurately, organize files, and follow access procedures.
Billing and Office Technology
Build familiarity with common administrative, scheduling, billing, document, and reporting workflows.
Build a practical foundation
Skills and Knowledge You Will Develop
- Medical Office Workflow
- Patient Communication
- Health Records and Privacy
- Billing and Office Technology
- Patient-centred office communication
- Scheduling and workflow coordination
- Confidential record handling
- Medical terminology and document awareness
- Administrative software and accuracy checks
Explore the current learning topics
Program Curriculum
Semester 1
5 courses-
APA001 MS Excel
-
APA002 MS Word
-
APA003 MS Access
-
APA004 MS Outlook
-
APA005 Study of Basic Human Anatomy
Semester 2
3 courses-
APA006 Clinical / Medical Procedures
-
APA007 Medical Terminology
-
APA008 Stress Management
Semester 3
4 courses-
APA009 Computer Health Application Software
-
APA010 QuickBooks
-
APA011 Resume Workshop / Interpersonal and Communication Skills
-
APA012 CPR and First Aid Certification
Support from inquiry through completion
Why Choose NACPT Pharma College?
Career-Focused Content
Study practical concepts and workplace context connected to the program subject.
Experienced Guidance
Learn with instructor support and opportunities to ask questions about the course material.
Flexible Program Options
Ask Admissions about current online, live, recorded, hybrid, or on-campus availability.
Admissions Support
Receive guidance about eligibility, schedules, fees, registration, and the documents needed for your intake.
Consider whether the training matches your goals
Who Should Take This Program?
- Learners entering medical administration
- Office professionals moving into healthcare
- Customer-service and records personnel
- Healthcare support staff adding administrative skills
- Career changers seeking organized office work
Confirm your eligibility and documents
Admission Requirements
Admission Requirements
- Ontario Secondary School Diploma or equivalent; or
- Mature students at least 18 years of age and must pass the Wonderlic SLE with a minimum score of 11.
Prerequisite Program
English as a Second Language (ESL) International program – Level 5
Prerequisite program for enrolling into an academic vocational diploma program.
Duration: 8 Weeks
Mode of Delivery: In person
ESL – Level 5 is the prerequisite program to enroll into any academic program for temporary residence students in Canada. Integrates intermediate grammar to advanced levels of speaking, writing, listening, and written communication.
Connect training with relevant work environments
Career and Professional Development
Students can pursue the following jobs after this program:
- Medical Office Administrator
- Medical Secretary
- Doctor’s Office Administrator
- Medical Transcriptionist
- Medical Office Assistant
- Front Office Administrator
Take the Next Step with Medical Office Administration
Speak with Admissions about the current intake, delivery format, tuition, prerequisites, and registration steps for Medical Office Administration.
Contact NACPT Pharma College
Toronto Campus
9 – 5310 Finch Ave East, Toronto, ON M1S 5E8
+1 (416) 412-7374 (extn +1) | +1 647 998 7374
admission@nacptpharmacollege.com
9 – 5310 Finch Ave East, Toronto, ON M1S 5E8
+1 (416) 412-7374 (extn +1) | +1 647 998 7374
admission@nacptpharmacollege.com
Brampton Campus
44 Queen St E, Brampton, ON L6V 1A2
+1 (416) 412-7374 (extn +2) | +1 647 998 7374
admission@nacptpharmacollege.com
44 Queen St E, Brampton, ON L6V 1A2
+1 (416) 412-7374 (extn +2) | +1 647 998 7374
admission@nacptpharmacollege.com
What to know before you apply
Frequently Asked Questions
What does the Medical Office Administration program cover?
Prepare for organized, confidential, and patient-centred administrative work in medical and healthcare office environments.
How long is the program?
The current duration is displayed in the Program details above. Confirm the schedule and completion timeline for your selected intake with Admissions.
How is the program delivered?
Available online, live, recorded, hybrid, or on-campus formats vary by program and intake. Use the current delivery information above and confirm the scheduled format before registering.
Are there admission requirements or prerequisites?
Requirements vary by credential and applicant background. Contact Admissions for the current eligibility criteria and document checklist.
Where can I get the detailed course outline?
Contact Admissions for the current course sequence, topic details, schedule, and any program-specific practical requirements.
Does completing the program guarantee employment or professional authorization?
No. Employment, certification, licensing, scope of practice, and role eligibility are determined by employers and applicable authorities. Confirm requirements for your intended pathway.