Retail Cannabis Science and Sales Best practices

Effective Retail Recreational Sales for Licensed Producers
Understanding the Ontario Cannabis Store (OCS) and other provincial regulatory requirements is essential for licensed producers (LPs) across Canada. To successfully sell products within each province, LPs must ensure their products are produced, packaged, and distributed in strict accordance with local regulations.
Our program is specifically designed to support LPs in navigating these requirements. It is highly interactive and tailored to help participants learn and apply best practices in retail cannabis sales. The training emphasizes real-world scenarios to ensure attendees are well-prepared to meet compliance and sales goals.
Participants will have the opportunity to interact with instructors and ask questions throughout the program, allowing for a deeper understanding of the material and clarification of any concerns.
Program Offer:
Register for any three certificate programs at NACPT and receive a free one-day certificate training of your choice.
All attendees will receive a Certificate of Completion at the end of the program. Program Overview
This training program provides a comprehensive understanding of cannabis recreational sales across Canada, focusing on regulatory compliance and best practices. It covers the Ontario Cannabis Store (OCS) requirements, as well as those of other provincial authorities, ensuring that licensed producers (LPs) are well-equipped to navigate the retail landscape.
Participants will learn how to prepare for employment within government-controlled retail sectors by understanding how to produce and package cannabis products in accordance with provincial regulations. The program also addresses how to prepare for audits and inspections, ensuring compliance across all operational areas.
A key focus of the course is training LP employees on various production aspects that directly impact sales. This includes proper procedures, regulatory responsibilities, and quality assurance measures required to meet retail standards.
Learning Outcomes:
Upon successful completion of this course, students will be able to:Understand current recreational cannabis regulations across Canada.Identify key safety considerations, laws, and compliance requirements.Apply Good Production Practices (GPP) relevant to sales.Ensure product and packaging meet quality and compliance standards.Understand the responsibilities and obligations of licensed producers.Conduct a gap analysis to identify areas for improvement.Implement Corrective and Preventive Actions (CAPA).Apply effective Change Control Measures.Utilize proven strategies and tips for successful retail sales.
Job Opportunities
Graduates of this program may qualify for roles such as:Quality Assurance Person,Quality Assurance Associate,Quality Assurance Auditor,Sales Associate,Retail Professional,Master Grower,Production Manager
Production Technician, Packaging Technician
Who Should Attend
This program is ideal for professionals currently working or seeking to work in cannabis retail or production, including:Licensed Producers, Production Employees, Responsible Persons,Packaging Operators
Quality Assurance Persons, Production Managers, Sales Managers

After successful completion of this course, students will be able to:

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• Current cannabis science and how it interacts with the bodyOverview of cannabinoids, terpenes, endocannabinoid system, pharmacokinetics, and evidence-based effects.
• Safety, laws, & regulationsLocal and national regulatory requirements, age restrictions, packaging & labeling rules, and compliance responsibilities.
• Customer service and sales best practicesCommunication skills, needs assessment, product recommendations, upselling ethically, and handling difficult interactions.
• Safe handling, hygiene and store cleanliness and disinfection measuresProduct handling protocols, personal hygiene, cleaning schedules, and disinfection procedures for retail environments.
• The cannabis plant and productsPlant anatomy, cultivation basics, product categories (flower, extracts, edibles, topicals), and storage considerations.
• Effective sale techniquesConsultative selling, compliance-safe persuasion, cross-sell bundles, and closing techniques suited to cannabis retail.
• Responsibilities of RetailersInventory control, recordkeeping, staff training, security, age verification, and harm-reduction duties.
• Corrective and Preventive Actions (CAPA)How to identify nonconformances, root-cause analysis, corrective actions, preventive measures, and documentation.